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Scheduled Maintenance for Customer Portal and online payment site

Iredell Water’s customer portal will be down for scheduled maintenance beginning Friday, September 23rd at 6:00 pm through Sunday, September 25th at 9:00am. During this period, you will be unable to access the online system, make any online payments, or make over the phone payments. The web address for the customer portal will be changed after this maintenance period also.  

After the portal comes back online you will need to use the green “Bill Payment” & green “Pay My Bill” buttons on our website, at www.iredellwater.com, which will direct you to a new page and web address for our customer portal login page. If you have previously saved the customer portal login page in your browser’s favorites menu, you will need to update the link after September 25th.

All registrations, logins and passwords will be transferred to the web address. If you have any issues remembering your password and need to reset the password, please follow the directions, located at the bottom of the bill payment page on our website, titled “Consumer Password Reset Instructions”.

We apologize for any inconvenience this may cause during this time.