Alerts
October 17, 2025
Our crews are currently working on an emergency water main repair due to an unexpected water main break in the Old Farm Rd & E Elementary Rd off E Broad St. in Statesville.
Customers in the following areas may experience low water pressure or temporary loss of water service:
- Directly impacted roads include: Old Farm Rd, Colonial Dr, Cliffside Dr, Scalybark Rd, Pebblestone Ct, and E Elementary Rd
- Fines Creek Dr and surrounding roads as well as Heritage Cir/Rd and Eastbrook Ln.
- Some roads off E Broad St near E Elementary Rd may experience some effects as well.
The anticipated time to conduct the repair and flushing process is still to be determined.
If you notice discolored or milky water after service is restored, please flush the cold water only from a bathtub faucet for several minutes. If discoloration persists, contact our office at 704-876-0672. For after-hours assistance, please call 704-876-0673.
We apologize for the inconvenience and appreciate your understanding as we work to resolve the issue promptly.
