Meter Reading

How we read your meter

Iredell Water Corporation has installed Automation Read Meters (AMR) in our entire water system. These meters are read by driving by your location with a computerized reading system. This system allows us to read your meter without stoping or getting out of the vehicle.  Below is how you may read your meter manually to compare to our electronic reading.

 

How to read your own meter

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.

STEP 2   Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Compare that reading to what your bill states as your current or present reading.

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.

 

Data Logging

Our new electronic meters also are capable of providing up to 5.5 months of hourly readings. This data can be used to address high billing disputes and verify leaks. These personal consumption profiles provide useful insight for homeowners to better manage thier water use. There is a $40.00 charge for requesting a data log of your meter. An example can be viewed here

 

Typical Meter Typical Meter

Relevant Documents